Terms & Conditions

By using the CAR CAPTAIN website and mobile app, you agree to the following terms and conditions.

1. Acceptance of Terms

By accessing or using CAR CAPTAIN’s services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you should not use our services.

2. Service Usage

Our platform allows you to book drivers for temporary, permanent, or outstation trips. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

3. User Responsibilities

  • Provide accurate and complete information while booking.
  • Ensure timely payment for services availed.
  • Respect and treat drivers with courtesy and professionalism.
  • Not misuse or damage CAR CAPTAIN’s platform, systems, or reputation.

4. Driver Allocation

CAR CAPTAIN will make every effort to provide a reliable driver as per your booking. However, availability may vary depending on demand and circumstances. We reserve the right to reassign or cancel bookings when necessary.

5. Payments & Refunds

All payments must be made as per the service plan chosen. Refunds, if applicable, will be processed in accordance with our Refund Policy. Any additional charges (such as waiting time, night duty, or outstation allowances) are the responsibility of the customer.

6. Limitation of Liability

While we take utmost care in verifying our drivers, CAR CAPTAIN is not liable for any loss, damage, or injury resulting from services provided, except as required by law. Users are encouraged to ensure personal insurance coverage.

7. Account & Security

You are responsible for maintaining the confidentiality of your account details. Any misuse of your account will be your responsibility. Please notify us immediately if you suspect unauthorized use.

8. Modifications

CAR CAPTAIN reserves the right to update, change, or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website or app.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes will be subject to the jurisdiction of courts in Visakhapatnam, Andhra Pradesh.

Note: Continued use of our services implies acceptance of these Terms & Conditions.